Order Processing

Order Processing - Terms and Conditions - Payment Details - Pricing - Shipping Cost

• Step 1: Place your order via email with a subject "Order Jawbone" in the below format:
  

  Name:
  Contact No:
  Email Address:
  Discount Code(Referer mobile number):
  
  Item Code(JawboneICON/ JawbonePRIME):
  Colours/Models :
  Quantity:
  
  Delivery method (1/2):
  1. Self Collection (Cash-On-Delivery)
  2. Registered mail service (Pay-In-Advanced)
  Delivery address for Registered mail service:
  
  Remarks:
  
  

• Step 2: Wait for our confirmation email. We will revert within 3 working days.
   
• Step 3: Referring to the total amount payable stated in the confirmation email, transfer the payment in full via DBS bank.
   
• Step 4: Send an email to notify us that the payment has been made and quote us your reference number.
   
• Step 5:
  
  1. We will send out the goods that's under the In-Stock category within 3 working days from the day we receive the payment.
     
  2. For goods under Pre-order category, items will arrive Singapore in about 2-3 weeks time after we place order from our supplier(usually 16days you will received the package). We will send out the goods as soon as we receive them from our suppliers.

Related Link 
What is "Pre-order", "In-Stock", "Very Low Stock" or "Out Of Stock" merchandise?